Returns & Exchanges
At Drakes, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original, unused condition. Our streamlined process ensures that if an item isn't the right fit, you can exchange or return it with total peace of mind.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging and include all tags and documentation that came with the shipment.
Ship It Back
Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing